privacy policy

Last updated: December 11, 2024

This Privacy Policy describes how Season (“Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our Services, make a purchase from aya.app (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means a user of the Services, whether you are a customer, a visitor to the Site or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources over the past 12 months as described below. The information we collect and use varies based on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce the applicable Terms of Service, or protect the Services, our rights, the rights of our users, or others.

What personal information do we collect?

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or is capable of being linked to you. The following sections describe the categories and types of personal information we collect.

Information we collect directly from you

Information you provide to us directly through our Services may include:

- Contact details such as your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information such as username, password, security questions, and any other information used for account security purposes.
- Customer support information, including information you choose to include in your communications with us, such as messages sent through the Services.

Certain features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies or similar technologies. Usage Data may include information about how you access our Site and use your account, including device information, browser information, network connection information, your Internet Protocol (IP) address, and other information about your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including:

- Companies that support our site and services, such as Shopify.
- Payment processors who collect payment information (such as bank account number, credit or debit card information, or billing address) to process your payments.

When you visit our site, open or click on emails we send, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels or web beacons.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How we use your personal information

Providing products and services
We use your personal information to provide services to you, including:

- Process your payments.
- Fulfill your requests.
- Send notifications related to your account, purchases, returns, exchanges, or other transactions.
- Create and manage your account.
- Arrange shipping and facilitate returns and exchanges.

Marketing and Advertising
We may use your personal information for marketing purposes, such as sending promotional messages or advertisements.

Security and fraud prevention
We use your personal information to detect and investigate fraudulent, illegal or malicious activity.

Communication and service improvement
We use your personal information to provide support and improve our services.

Cookies

We use cookies to improve your experience on our site and to operate our services. You can control cookies through your browser settings.

Your rights

Depending on your geographic location, you may have certain rights regarding your personal information, including:

- The right to access the personal information we hold about you.
- The right to delete your personal information.
- The right to correct your personal information.
- The right to object to the sale or sharing of your information.

You can exercise your rights by contacting us via the following email: a.alammar@mawsim.app.

Complaints

If you believe that your rights have been violated, you can lodge a complaint with your local data protection authorities.

International users

We may transfer, store and process your personal information outside your country of residence.

Contact us

If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at a.alammar@mawsim.app or at the following address:

We are the controller of your personal data under applicable laws.